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Frequently asked questions
FAQs
Under the Regulatory Reform (Fire Safety) Order 2005 (RRFSO), the Responsible Person (usually the employer) must provide adequate fire safety training to staff and nominated persons. Our courses support this by building awareness and confidence, but they are awareness-based only and do not themselves ensure compliance. We recommend Fire Awareness for all staff and Fire Warden/Marshal for designated roles. Always base your needs on your site-specific fire risk assessment.
For low-to-medium risk workplaces (e.g., offices, schools, hotels), our training is proportionate and tailored via a pre-course questionnaire. Smaller sites might need basic Awareness, while larger or multi-floor buildings benefit from Warden/Marshal training for sweeps and liaison. High-risk sites (e.g., with flammables) are assessed case-by-case. Remember, training supports your RRFSO duties but does not replace a professional fire risk assessment.
Staff in low-risk roles may benefit from our Portable Fire-Fighting Equipment Familiarisation to understand types and "fight vs. evacuate" decisions. It's optional and voluntary, with no live fire — ideal as a bundle add-on to Awareness training. Under RRFSO, equipment familiarity supports general duties, but it's not mandatory for all; check your fire risk assessment.
Our 2–3 hour session covers daily hazard spotting, calm alarm response, supporting evacuations (including PEEPs for vulnerable groups), mental health considerations, and liaison with emergency services. It's interactive with non-pressure scenarios and real-world examples — no timed drills. This supports RRFSO Article 21 for nominated persons but is awareness-based only.
Nominated staff responsible for assisting in emergencies, such as supervisors or team leads, in low-to-medium risk environments. It's especially useful for larger sites with zones or vulnerable groups (e.g., schools, care homes). Training supports your legal duties but does not certify competence — attendance certificates are for records only.
The terms are often used interchangeably in the UK. Both involve supporting evacuations, hazard checks, and liaison. We combine them in our course to focus on practical, proportionate roles without formal distinctions — always aligned with your site's fire risk assessment.
A head marshal (or chief warden) coordinates wardens, liaises with emergency services, and oversees assembly points. Our training covers this for larger sites, including handover scripts and post-incident debriefs — supporting safe, calm responses without implying professional firefighting.
The Responsible Person (e.g., employer/manager) or designated lead typically oversees overall response. Wardens/marshals support by sweeping areas and assisting. Our course clarifies these roles to help your team coordinate effectively.
Zone sweeping ensures areas are cleared during evacuations. For large sites, zones should be sized based on your fire risk assessment (e.g., one warden per floor/section). Our training covers safe, voluntary sweeps without re-entry — practical for low-risk environments like offices or warehouses.
HSE guidance recommends drills at least annually (more for high-risk sites). Include realistic scenarios like blocked exits or assisting vulnerable people, but no timed pressure. Our courses support drill planning by building awareness, but drills are your responsibility.
Alarms should be tested weekly per HSE guidance, with full system checks as per your fire risk assessment. Our training covers basic awareness of alarms but does not include testing — that's for your site maintenance.
Staff should only use extinguishers if safe, trained, and the fire is small with a clear escape. Evacuation is always priority. Our Portable Familiarisation course supports this decision-making (voluntary, no live fire) but does not certify competence.
Progressive (horizontal) evacuation moves people to relative safety within the building (e.g., care homes for mobility-impaired residents). It's for high-dependency sites like hospitals/care homes. Our Care Homes course covers this awareness, but operational decisions remain with site management.
Train multiple wardens per shift/area and rotate roles. Our course supports this with practical guidance, including backups for absence. Bundling with Awareness training builds broader team resilience.
High-visibility vests, whistles, or checklists can help identification. We recommend based on your risk assessment — our training covers basic tools but focuses on awareness, not equipment supply.
Yes — mix courses like Awareness + portable fire fighting equipment for consistent training and better value. Contact us for personalised bundles; charities/public sector often qualify for discounts. Training supports compliance without over-promising.
All trainers hold Enhanced DBS where required (e.g., for regulated activity). Evidence available on request — see our DBS Policy and Safeguarding Statement for details.
View our full policies here [link to Policies page] for more on compliance, safeguarding, and terms.
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