Speak-Up and Wrongdoing Concerns Procedure
Frontline Fire Training Ltd
Version 2.0
Last updated: 11 August 2026
1. Purpose
This procedure provides a route for reporting suspected serious wrongdoing connected with Frontline. It is not a substitute for the Complaints Policy, emergency services, a client safeguarding procedure or independent legal advice.
2. Current business status
Frontline is currently operated by one director and has no employees. A statutory whistleblowing claim and protection depend on the person’s legal status, the type of disclosure, the public-interest test and the route used. Frontline will not state that every person raising a concern is automatically protected under whistleblowing law.
3. Concerns covered
A speak-up concern may relate to suspected:
• criminal conduct, fraud, bribery or corruption;
• breach of a legal obligation;
• danger to health and safety;
• safeguarding wrongdoing;
• environmental damage;
• serious misuse of personal information;
• deliberate concealment of any such matter; or
• another serious issue reasonably believed to affect people beyond a purely personal dispute.
A complaint about service quality, price or an individual contractual disagreement should normally use the Complaints Policy.
4. Reporting to Frontline
Concerns may be sent to:
Guy Cambouropoulos, Director
07516 243 451
Provide the facts, dates, people or organisations involved, available evidence and any immediate risk. Do not obtain evidence unlawfully or place yourself in danger.
5. Concern involving the Director
Where Guy Cambouropoulos is implicated, the person should consider reporting to the organisation responsible for the relevant site or contract, an appropriate regulator, the police, a legal adviser or another body authorised to receive that type of concern.
Frontline cannot provide an independent internal investigation of its sole director.
6. Emergency and specialist routes
Immediate danger or suspected crime should be reported to the emergency services where appropriate. Safeguarding concerns should follow the Safeguarding Statement and the client’s procedure. Personal-data concerns may be reported to the Information Commissioner’s Office. Health and safety reporting should go to the person controlling the site and the relevant enforcing authority where appropriate.
7. Handling
Frontline will, so far as reasonably practicable:
• acknowledge the concern;
• preserve relevant records;
• assess immediate risk and conflicts of interest;
• avoid prejudging the facts;
• seek external advice where required;
• refer the matter to an appropriate authority where necessary; and
• provide an outcome or status update where lawful and appropriate.
Confidentiality will be respected but cannot be guaranteed where disclosure is necessary to investigate, protect someone or comply with law. Anonymous concerns may be considered but can be difficult to verify.
8. Treatment of the reporter
Frontline will not knowingly retaliate against a person for raising a genuine concern. This statement does not determine whether the person has statutory worker protection. Anyone relying on whistleblowing law should obtain independent advice about protected disclosures and prescribed persons.
9. Records
Records will be factual, access-restricted and retained under the Privacy Notice. Malicious allegations should not be assumed merely because a concern is unsubstantiated.
10. Review
Review annually and before engaging employees or regular subcontract personnel.
Approved by: Guy Cambouropoulos, Director
Date: 11 August 2026