Privacy Policy | Frontline Fire Training

Version 1.0 – January 2026

1. Introduction

Frontline Fire Training Ltd is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all personal data processed by Frontline Fire Training Ltd in the course of providing fire safety training and related services.

2. Data Controller

The data controller is: Frontline Fire Training Ltd

Director: Guy Cambouropoulos

United Kingdom

Contact details: Email: guy@frontlinefiretraining.com. Phone: 07516 243 451. Address: 14 Highfield park, Bodmin, Cornwall PL31 2WQ.

3. Personal Data We May Collect

We may collect and process the following types of personal data:

· Names and job titles

· Work contact details (email address and/or telephone number)

· Employer or organisation name

· Attendance records for training sessions

· Communication records relating to enquiries, bookings, or contracts

We do not intentionally collect special category data (such as medical or health information) as part of our standard training services unless explicitly required and agreed for accessibility or evacuation planning purposes (with consent).

4. How We Collect Personal Data

Personal data may be collected when:

· An organisation or individual makes an enquiry

· Training is booked or delivered

· Attendance registers are completed

· We communicate with clients regarding services or contracts

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

· Performance of a contract – to deliver training services

· Legitimate interests – for business administration and communication

· Legal obligation – where required to meet statutory or regulatory duties

6. How We Use Personal Data

Personal data is used solely for legitimate business purposes, including:

· Delivering and managing training services

· Maintaining attendance and training records

· Communicating with clients and organisations

· Fulfilling legal, contractual, and insurance requirements

Personal data is not sold or shared for marketing purposes.

7. Data Sharing

We do not share personal data with third parties except where:

· Required by law

· Necessary for insurance, legal, or regulatory purposes

· Required by a client organisation for record-keeping

All third parties are required to handle data securely and lawfully.

8. Data Retention

Personal data is retained only for as long as necessary:

· Training records are kept for 6 years to evidence delivery and support legal claims

· Communication records are retained for business and legal purposes. This aligns with legal limitations periods under the Limitation Act 1980 and our insurance requirements.

Data is securely deleted once it is no longer required.

9. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, or disclosure.

10. Individual Rights

Under UK GDPR, individuals have the right to:

· Access their personal data

· Request correction of inaccurate data

· Request erasure of data where appropriate

· Object to or restrict processing in certain circumstances

Requests can be made by contacting Frontline Fire Training Ltd.

11. Complaints

If you have concerns about how your data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

12. Policy Review

This Privacy Policy is reviewed annually and updated as necessary to remain compliant with current data protection legislation.

Date: 14/01/2026

Guy Cambouropoulos, Director

guy@frontlinefiretraining.com

Next scheduled review: January 2027 or following legislative change.